Terms and conditions
- 1. About these terms
- 2. Who we are
- 3. Web design
- 4. Website hosting
- 5. Your content and responsibilities
- 6. Acceptable use
- 7. Payment
- 8. Intellectual property
- 9. Liability
- 10. Changes
- 11. Governing law
- 12. Contact
1. About these terms
By asking us for a quote, accepting a quote, or using our hosting, you agree to these terms. If a written quote or email agreement says something different on a particular point, that agreement comes first for that point.
These terms are for business customers. If any part cannot be enforced, the rest still applies.
2. Who we are
We are Digital Strength, a sole trader business based in Shropshire, England, providing web design and website hosting. Website: digitalstrength.co.uk. Email: [email protected]. Existing customers can also use [email protected].
We do not publish a phone number.
3. Web design
Web design is quoted for each project. We will confirm the scope, the price and what we need from you in a quote. There is no published price list for design work. Quotes are free and without obligation until you accept.
We will do the work described in the accepted quote. Anything extra — for example additional pages or features not in the quote — will be agreed and quoted separately before we do it.
For one month after your website launches, we will make reasonable changes to what we have built, at no extra charge. That covers ordinary tweaks (for example wording, images or small layout adjustments to the agreed design). It does not cover a new website, extra pages, or new features that were not in the original quote, unless we agree otherwise.
You are responsible for giving us the text, images and other materials we need, and for making sure you have the right to use them. We are not responsible for delays caused by waiting for your materials or feedback.
4. Website hosting
Website hosting is available from £72 a year. The fee is for a year at a time and renews annually, unless you cancel as described below. We can also host websites we did not build.
We will use reasonable care to keep the hosting running and to look after it for you. Hosting is provided as a managed service; it is not guaranteed to be uninterrupted or error-free, and outages can happen. We will take reasonable steps to fix problems that are within our control when you tell us about them.
Each hosting term is one year. Towards the end of the year we will invoice or otherwise ask for the next year’s fee. If you do not want to continue, you must give us at least three months’ written notice by email before the renewal date, so we do not start the next year.
If you cancel, we will help you move the site away if you ask, and we will take the site down at the end of the paid period. We do not have to refund unused parts of a year already paid, unless we agree otherwise or the law requires it.
We may suspend or end hosting if payment is late, if you seriously breach these terms (including acceptable use), or if we have to do so for legal or security reasons. We will give notice where it is reasonable to do so.
5. Your content and responsibilities
You remain responsible for your website, its content, and any personal data you collect through it. You should keep your own copies of your content. You must make sure your website and your use of the hosting comply with the law, including data protection law where it applies to you.
You must keep any logins we give you safe, and tell us promptly if you think they have been misused.
6. Acceptable use
You must not use our design or hosting services, or a site we host, to:
- break the law, or store or publish unlawful, harmful or infringing material;
- distribute malware, or attempt to gain unauthorised access to any system;
- send spam or unsolicited bulk email;
- interfere with other customers or with the security or operation of the service.
If you do, we may suspend or end the service, and you will be responsible for any costs or claims that follow from that misuse.
7. Payment
Design work is charged at the price in the accepted quote, at the times set out in that quote (for example a deposit and a balance, if we have agreed that). Hosting is charged from £72 a year, annually in advance, unless a quote says otherwise.
You must pay invoices by bank transfer, by the date shown on them. If a payment is late, we may pause design work or hosting until it is paid.
We are not VAT registered, so no VAT is charged.
8. Intellectual property
Until a design project is paid for in full, Digital Strength owns the rights in the work we create. Once you have paid in full, we transfer to you the rights you need to use, display and run the finished website for your business, except that we keep the rights in any tools, code libraries or methods we use across clients, and in our own name and branding.
Materials you supply stay yours (or your licensor’s). You grant us a licence to use them for the project.
Unless you ask us not to, we may show the finished website in our portfolio, including on digitalstrength.co.uk and in our social profiles, as an example of our work.
9. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited under English law.
We are not liable for loss of profit, loss of business, loss of data, or any indirect or consequential loss, whether or not we were told it might happen.
Our total liability for any claim arising from a design project is limited to the amount you paid us for that project. Our total liability for any claim arising from hosting is limited to the hosting fees you paid us for the then-current year.
You should keep your own backups of your content where you can, and you should take your own professional advice if you need it. These terms do not give rights to anyone other than you and us.
10. Changes
We may update these terms from time to time. The new version will be posted on this page with a new “last updated” date. Changes will not affect work already quoted and accepted, unless we both agree. For hosting, the updated terms will apply from the next renewal unless we tell you otherwise.
11. Governing law
These terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.
12. Contact
Digital Strength, a sole trader business based in Shropshire, UK
Email: [email protected]
Existing customers: [email protected]
Website: digitalstrength.co.uk