Privacy Policy for Digital Strength

Effective Date: 01/01/2025

1. Introduction: Welcome to Digital Strength. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website hosting services. We comply with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).

2. Information We Collect When you use our services, we may collect the following types of information:

   • Personal Information: Name, email address, phone number, billing details, and other necessary contact information.
   • Account Information: Usernames, passwords, and other credentials for account management.
   • Payment Information: When you purchase our services, we collect payment details securely through our third-party payment processor.
   • Technical Information: IP address, browser type, operating system, and logs related to website hosting and server interactions.

3. Legal Basis for Processing Under UK GDPR and EU GDPR, we process your personal data based on the following lawful grounds:

   • Contractual Necessity: To provide and manage our website hosting services.
   • Legal Obligations: To comply with applicable laws and regulations.
   • Legitimate Interests: To improve our services and customer experience.
   • Consent: For specific activities such as marketing communications (you may withdraw consent at any time).

4. How We Use Your Information We use your information to:

   • Provide and manage our website hosting services.
   • Process payments and handle billing.
   • Communicate with you regarding your account, updates, and support requests.
   • Improve our services and enhance user experience.
   • Comply with legal obligations.
   • Send marketing emails: With your explicit consent, we may send you marketing emails about our services and updates.

5. How We Protect Your Information We implement security measures to safeguard your personal data, including encryption, secure data storage, and access controls. However, no online service is completely secure, and we cannot guarantee absolute security.

6. Sharing Your Information We do not sell or rent your personal data. However, we may share information with:

   • Service Providers: Third-party companies that help us deliver our services (e.g., payment processors, data centers).

7. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser. For more details, please refer to our Cookie Policy.

8. Your Rights Under UK & EU GDPR You have the following rights regarding your personal data:

   • Right to Access: Request details about the personal data we hold.
   • Right to Rectification: Correct inaccuracies in your personal data.
   • Right to Erasure (‘Right to be Forgotten’): Request deletion of your data under certain circumstances.
   • Right to Restriction of Processing: Request limited processing of your data.
   • Right to Data Portability: Obtain a copy of your data in a structured format.
   • Right to Object: Object to processing based on legitimate interests or direct marketing.

   To exercise these rights, contact us at help@digitalstrength.co.uk

9. Data Retention We retain personal information as long as necessary to provide services and comply with legal obligations. When no longer needed, we securely delete or anonymize the data.

10. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us If you have any questions about this Privacy Policy, contact us at: Digital Strength Email: help@digitalstrength.co.uk Website: www.digitalstrength.co.uk